ky99 Terms and Conditions

ky99 is an online betting and gaming platform operated for users in Bangladesh. By accessing, registering on, or using any service on this platform, you are considered to have automatically accepted these terms and conditions.

If you do not agree with any part of these terms and conditions, please refrain from using the ky99 platform. These terms and conditions always apply together with our Privacy Policy and Responsible Gaming Guidelines.

The meanings of some important terms used in these terms and conditions are given below:

• "Platform" — refers to the ky99 website and all of its services.
• "User" or "Member" — refers to a person who holds a registered account on ky99.
• "Bonus" — refers to any monetary or free-bet benefit provided by ky99.
• "Wagering Requirement" — refers to the number of times a bet must be placed before bonus funds can be withdrawn.
• "Taka / ৳" — refers to the Bangladeshi currency (BDT).

The following conditions must be met to open an account on ky99:

• The applicant must be at least 21 years of age.
• The same person may only operate one account.
• All personal information provided must be accurate and truthful.
• Multiple accounts using the same device, IP address, or payment method are prohibited.

ky99 may request completion of an identity verification (KYC) process at any time. If the required documents are not provided, the account may be suspended.

Keep your login credentials (username and password) completely confidential. Sharing this information with any third party is strictly prohibited.

• Use a strong password and change it regularly.
• If you suspect any unauthorized activity on your account, notify our support team immediately.
• The member is solely responsible for all activity that takes place on their account.

ky99 reserves the right to suspend or permanently close any account for the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraud or any illegal activity.
• Bonus abuse or system manipulation.
• Operating multiple accounts.
• Providing false or incomplete information.

You may also request to close your own account at any time. Please contact our live chat support for more details.

The following approved methods may be used to make deposits on ky99: bKash, Nagad, and Rocket.

• Minimum deposit amount: ৳200 (for each method).
• Only deposits from payment accounts registered in your own name are accepted.
• Deposits through a third party are strictly prohibited.
• The deposit amount must remain within the limits set by ky99.

No processing fee generally applies to deposits, however your payment service provider may charge separately.

The following conditions apply when withdrawing winnings:

• Minimum withdrawal amount: ৳800.
• Withdrawal time: generally completed within 10 to 45 minutes after the request is made.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawals may be held if KYC verification has not been completed.
• Withdrawal requests may be rejected if bonus terms and conditions have not been met.

ky99 offers an attractive welcome bonus for new members. The terms and conditions of this bonus are stated below:

• 120% bonus on the first deposit, up to a maximum of ৳20,000.
• Wagering requirement to withdraw the bonus amount: 15 times.
• The bonus is available only to first-time depositors and a user may use it only once.
• There is a specific time limit for claiming the bonus — once it has passed, the bonus is cancelled.

For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus. To withdraw the total ৳2,200, you must place bets 15 times the original bonus amount.

• ky99 reserves the right to change, suspend, or cancel any bonus offer at any time.
• Bonuses are for personal use only — they are not for sale or transfer.
• During a promotion, a member is eligible to receive that specific bonus only once.
• In cases of bonus abuse, ky99 has the right to close the account.
• When a bonus is active, a new bonus generally cannot be activated.

The ky99 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. As you move to a higher tier, the weekly cashback rate increases:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

By playing actively on a regular basis, users can progressively move up to higher VIP tiers. Cashback amounts are determined every Monday.

The following rules apply to betting and gaming on ky99:

• Please make sure you understand the rules of the relevant game before placing any bet.
• A bet that has been confirmed cannot be cancelled or changed.
• Results arising from technical errors may be reviewed.
• For live betting, the result received from the server is final.
• If any attempt is made to manipulate a game or exploit the system, the account will be closed.

For betting on cricket, football, kabaddi, and other sports, please keep the following in mind:

• If a match is cancelled or suspended, action will be taken in accordance with ky99's designated refund policy.
• Betting settlement will only be completed after the official result has been announced.
• Any suspicious activity related to assisting match fixing will be investigated immediately.
• In the event of odds changes, the odds at the time the bet was placed will remain in effect.

ky99 is not directly liable for any loss caused by temporary technical issues, server downtime, or disconnection. However, we are always working to ensure a reliable and uninterrupted service.

If an abnormal winning amount appears in any game due to a software error, that transaction may be cancelled after review.

ky99 believes that online gaming is for entertainment only — not as a source of income. We ask all our members to play responsibly.

• Set betting limits within your own financial means.
• Avoid placing excessive bets to try to recover losses.
• Do not allow children or minors to use your account.
• Use the self-exclusion option if you feel you need to.

To learn more, please read our responsible gaming page.

ky99 uses SSL encryption technology to keep your personal information secure. We do not sell your information to third parties.

To learn more about our detailed policy on data collection and use, please visit the Privacy Policy page.

• Personal information may be collected for account verification purposes.
• Payment-related information is stored with the highest level of security.
• Information may be disclosed where necessary to meet legal obligations.

All content on the ky99 platform — logos, designs, text, graphics, and software — is the intellectual property of ky99. Using, reproducing, or distributing this content without prior permission is prohibited by law.

ky99 is not liable for any direct or indirect financial loss suffered by a user if that loss arises from the following:

• The user's own decisions or gaming behavior.
• Internet connection problems or device failure.
• Delays or issues with third-party payment providers.
• Unforeseen circumstances beyond ky99's control (force majeure).

ky99 reserves the right to update these terms and conditions at any time. Any changes will take effect as soon as they are published on the platform. It is the member's responsibility to review the latest terms and conditions each time they use the platform.

If you disagree with any change, you may contact our support team to request that your account be closed.

If you have any questions or complaints regarding these terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali support available.

Any dispute will first be addressed through discussion. For general questions, you can visit our FAQ page.